social media - Google News

Google News

02/20/2013 11:22 PM

Consumers don't like using social media for customer service: [24]7 - ZDNet

Consumers don't like using social media for customer service: [24]7 ZDNet Contacting enterprises on social media is a last resort, not the preferred engagement method, for disgruntled customers, according to predictive customer service company [24]7's CEO PV Kannan. [24]7 offers cloud-based customer service, and manages ... and more »

02/20/2013 11:36 PM

Sony introduces its social-media-oriented PlayStation 4 - Washington Post

Fortune Sony introduces its social-media-oriented PlayStation 4 Washington Post Sony introduces its social-media-oriented PlayStation 4. The Japanese electronics giant talked about its newst gaming system Wednesday, promoting the machine as a “supercharged PC” with the ability to effortlessly share interactive experiences. Andrew ... PlayStation 4 Will Have Social Aspects and Media SharingGameranx PS4 socials all the gaming, says Sony; but why?ZDNet Sony Pushes for Social in PlayStation 4 (Video)TheWrap all 1,451 news articles »

02/20/2013 03:58 PM

How companies used social media during Hurricane Sandy - The Guardian (blog)

The Guardian (blog) How companies used social media during Hurricane Sandy The Guardian (blog) As Hurricane Sandy approached the US in October last year hundreds of thousands of people used social media networks like Facebook and Twitter to keep abreast of the storm. When the dust settled, people turned to those networks again to follow recovery ...

02/20/2013 07:18 AM

When Terrorists Take to Social Media - The Atlantic

Independent Voter Network When Terrorists Take to Social Media The Atlantic Aaron Zelin, a fellow at the Washington Institute for Near East Policy who recently published a report on the use of social media by jihadist groups, says if groups have their accounts deleted they will just create new ones. "It creates a situation ... How social media is impacting Australian TV viewing habitsEconsultancy (blog) Social Media Crime: Are We Putting Ourselves in Danger?Independent Voter Network Hooked on Facebook: social media addictioneuronews South Florida Business Journal (blog) -QSRweb.com -Forbes all 72 news articles »

02/20/2013 01:26 PM

Biden's 'shot-gun' remarks spur social media flurry - CNN International

Biden's 'shot-gun' remarks spur social media flurry CNN International New York (CNN) -- Social media lit up Wednesday with reactions to Vice President Joe Biden's off-the-cuff remarks about fending off a would-be home intruder. But unlike most debates about gun control, on which Biden is leading a White House task force, ... and more »

02/20/2013 11:46 AM

Social Media and Inspirational Leadership - Huffington Post

Social Media and Inspirational Leadership Huffington Post In social media, we see people -- entrepreneurs, activists, disruptive thinkers, politicians, educators, journalists -- with content that is informational, inspirational, even aspirational. The words of Lolly Daskal come to mind: "knowledge gives power ...

02/20/2013 10:58 AM

Is Your Social Media Investment Paying Off? Join Us At The Social Media ROI ... - Business Insider

Business Insider Is Your Social Media Investment Paying Off? Join Us At The Social Media ROI ... Business Insider Find out at Business Insider's Social Media ROI conference, taking place May 15, 2013, in New York City. Executives from Fortune 500 brands, technology companies and emerging startups will tackle the question, “Where's the ROI in social media?” ... Book Review: Exposing the Myths of Social MediaCMSWire Social media changes German consumer behaviour - studyTelecompaper (subscription) 5 Tips for Better Consumer Response on Social MediaBusiness 2 Community MediaPost Communications -Dazeinfo all 12 news articles »

02/20/2013 09:42 PM

How Social Media Made Scandal a Hit in Season 2 - TV Guide

How Social Media Made Scandal a Hit in Season 2 TV Guide "While the tools don't currently exist to 100 percent correlate social media activity to ratings, our first major social media push when the President was shot led to the first major uptick in the demo ratings," says Marla Provencio, the chief ... and more »

02/20/2013 04:10 AM

The Best Social Tools from Social Media Weekend - PBS MediaShift

The Best Social Tools from Social Media Weekend PBS MediaShift So when social media experts gather, as 500 or so did at Social Media Weekend, hosted by Columbia University's Graduate School of Journalism in New York last weekend, they naturally spend lots of time griping about the overload, then frenetically ... and more »

02/20/2013 05:17 PM

Website accesses your social media site - WIVB

Website accesses your social media site WIVB The creators of the website said they designed the site to help others stay in touch with what's going on globally on social media. “We give the opportunity for consumers and citizens to voice their opinions in more powerful ways while they're at a ... and more »